SCOTT LARSEN, CEO
Scott Larsen is responsible for leading ReedGroup in delivering excellence in client and customer service and technological innovation, and in helping the company’s clients build and support healthy and productive employee populations.
Larsen is a recognized absence and disability leader with more than 25 years of employee benefits experience.
He is well-recognized for building customer- and client-centric cultures and developing deep client partnerships through his spirit of collaboration and commitment to service and operational excellence. He also possesses comprehensive understanding of and experience within the insurance, absence and disability space.
Prior to his role as CEO for ReedGroup, Larsen served as Vice President, Group Claims for The Guardian Life Insurance Company of America. In this position he was responsible for overall financial performance, service delivery, and leadership of claims management for Disability, Absence, Life, Accident, Critical Illness and Dental.
Before joining Guardian, Larsen served for nearly 10 years in leadership positions for Cigna Group Insurance. Most recently, Larsen held the position of Vice President, Group Disability Operations, holding responsibility for service delivery for Cigna’s Disability Management Centers, the National Intake Call Center, Cigna Leave Solutions (FML), Stable and Mature (35,000 LTD claims), and the Recertification Team. Prior to that, he held the position of Vice President, Operations, leading all functional areas of the Cigna Dallas Operation, including Intake, FML, STD, LTD, Recertification, Stable and Mature, and Support facilities.
Larsen received his BA in Finance from Texas Tech University.
PAUL FARNSWORTH, CTO
As ReedGroup’s Chief Technology Officer, Paul Farnsworth brings innovative perspectives to our software and security operations. A principled visionary who is the inventor of 28 patent-pending applications, he ensures that our tech is the best solution for our customers’ needs. In his prior role as SVP of Information Technology at Level 3, he was responsible for major initiatives including the Global Crossing IT integration and enterprise-wide deployment of agile SDLC models. Paul’s experience leading technology strategy ranges from start-ups to large corporations, including British Telecom, where he led development and operations for bt.com, btWholesale.com, and Global Services. His professional experience also includes the roles of Vice President of IT for Qwest, and CIO for the Qwest Product Management division.
PAT HAYES, CFO
Over 25 years of experience in corporate finance, governance and policy, operations and strategic planning, as well as mergers, acquisitions and business integration, in large public organizations and smaller, private enterprises, have furnished Pat with his unique perspective on finance. As ReedGroup’s Chief Financial Officer, he is focused on maintaining business health, and responsible for all financial functions – accounting, reporting and controls, and forecasting. When Pat joined us at ReedGroup, he brought his positive energy and enlightened perspective garnered through previous positions as CFO for FOCUS (Fellowship of Catholic University Students), a non-profit collegiate outreach mission operating on 73 campuses in the U.S., CFO at Knowledge Learning Corporation, an early childhood education organization with offices in the U.S., U.K., and Singapore, and as COO at StarTek, a multi-national, publically traded business process outsourcer with contact centers in the U.S., Canada, and the Philippines. Both his BS and MBA were earned at the University of Central Florida.
JOE GUERRIERO, SVP, MDGUIDELINES
Joe Guerriero is the Senior Vice President of Reed Group’s MDGuidelines™ division, and the renegade among us. His intuition with data in the medical arena is drawn from over 20 years of experience in publishing and health care, as well as expertise in marketing, advertising and digital strategy. Joe has held leadership roles at Success Media, Billboard, and Healthleaders, Inc., where he launched Health Leaders magazine. Immediately prior to ReedGroup, he served as Vice President/Group Publisher at Eagle Publishing, where he ran the company’s $25M political media group, including the nationally known RedState.com. Joe is a graduate of Manhattanville College and has studied integrated sales and brand marketing at Northwestern University’s Medill School of Journalism.
TOM GERGELY, SVP, CANADA ABSENCE LEADER
As Senior Vice President and leader of ReedGroup’s Canadian Absence Business, Tom Gergely plays a key role in understanding client needs and providing solutions. His broad base of absence consulting and administration knowledge, specifically in the areas of workers’ compensation and disability risk management, make him an innovative leader in our business development. Strategy, operations, innovation, business development and client management all fall within his realm of responsibility.
Having developed industry-leading analytical tools necessary in the identification of casual costing factors and appropriate risk management strategies, Tom has led the creation of innovative approaches relating to organizational health management and integrated program design. He brings a fresh perspective on branding and marketing to the healthcare arena. His degree in business and economics is from the University of Western Ontario, and he serves as Chairman of the Board for London Health Sciences Centre, one of Canada’s largest hospital groups.
JUDITH PLOTKIN, VICE PRESIDENT GROWTH AND STRATEGY
Twenty-five years of experience in bringing solutions to her customers has made Judith Plotkin a respected expert in Canadian employer needs. As Vice President of Growth and Strategy for ReedGroup Canada, she is tasked with growing our business and developing strategic initiatives for the Canadian market. Judith’s high level industry insight regarding return-to-work, mental illness, integrated absence and health and productivity is frequently published, and keeps her in demand for media consultations and speaking engagements. Educated in social work, she received her BSW from Ryerson University, and her MSW from the University of Toronto. Driven by results for the client and their employee, she has led sales and marketing teams at Wellpoint Health, Shepell.fgi and Homewood Health. She currently serves as the president of EASNA.
SAMIA JARJOURA, VICE PRESIDENT, DISABILITY CONSULTING
Samia Jarjoura brings over 15 years of experience in disability management and mental health in the workplace to her role as ReedGroup Canada’s Vice President of Disability Consulting. In that time, she has supported many large national organizations in their implementation of disability governance, including best practices and outsourced programs, as well as provided guidance and solutions to manage risk and drive significant cost savings. Samia has also led optimization of disability management plan designs, program policies and procedures, and the implementation and management of strategic solutions customized to a client’s unique needs. In recent years, she has become an expert leadership coach, with a focus on mental health in the workplace and return-to-work best practices. Samia regularly presents at national conferences, and is equally proficient in English and French.
MARK GORDON, DIRECTOR, WORKERS COMPENSATION, REED GROUP LEGAL SERVICES P.C.
As the leader of the Workers’ Compensation practice and a Paralegal, Mark is well versed in the provision of Appeal Representation and expert consulting services in all areas of WC claims management including accident investigation, claims management, return to work, and experience rating analysis.
Mark has 25 years’ experience in workers’ compensation as an employer resource both internal and external in a wide range of industries including manufacturing, transportation, hospitality, retail, municipal government, education, and healthcare. His knowledge of legislation, policy and WC practice has resulted in significant cost recovery/avoidance achievements for his clients. He also has a proven record of success with employer representation at Appeals and the Tribunal. Mark has a sound understanding of experience rating programs and proven strengths in achieving positive claim management outcomes and financial returns. His experience in OHS and human resource matters leads to a consolidated approach to prevention/claims management activities.
LAURIE MACDOUGALL, DIRECTOR DISABILITY ADMINISTRATION
Laurie is the Director of our Absence Management Practice responsible for delivery of short term disability services and the management of delivery teams. Laurie drives process improvements in delivery that enhance quality, reduce cost and create scale. She has a strong client focus on both the manager and employee experience when it comes to disability.
Laurie has successfully led many client implementations, resulting in smooth transition of services or upgrading of platforms.
Laurie has more than 20 years’ experience in Disability Management, Employee Relations and Human Resources. Her areas of expertise include project management, client implementations, and partnering with client employee relations teams to solve the most complex absence management cases.
She is currently working toward completing her Certified Employee Benefit Specialists designation.
COLLEEN HUTCHINGS, VICE PRESIDENT CANADIAN OPERATIONS
As Vice President of ReedGroup’s Canadian Operations, Colleen Hutchings brings together her passion for Lean Six Sigma principles and disability management to deliver a best in class customer experience. She has over 20 years’ experience across the health continuum in the clinical, insurance and client segments. She began her career in Exercise Therapy working with organizations to support healthy return to work and accommodation plans under the Workers’ Compensation Plan in Alberta. From there she has held leadership positions at a regional and national level within rehabilitation, case management and absence outsourcing operations within 2 national providers. Most recently, she developed and led a national team of organizational health consultants within a large Canadian insurer as part of an innovative mandate to integrate organizational health as an key component impacting absence rates. Colleen holds a Master’s degree in Disability Management from the University of Northern BC, after receiving her BPE from University of Fredericton, NB, is a Certified Disability Management Professional and a Consensus Based Disability Management Auditor.